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Trouble with OTA updates

ota razr hd root rom help

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#1 joeripz

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Posted 25 February 2013 - 07:32 PM

I factory reset my RAZR HD after messing up my internal storage with a custom rom. I used the RAZR HD utility 10.1. Now I am back on 4.0.4 and every time I try to update update to 0.7.2 before jelly bean it doesn't work. when I try to download it it disappears and doesn't show up in my notification bar. When it does its stuck at 0%. Any help would be appreciated

#2 ducats

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Posted 26 February 2013 - 06:09 AM

Seems like there's a few of us having this issue. No answers yet unfortunately.

#3 joeripz

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Posted 26 February 2013 - 06:43 AM

Seems like there's a few of us having this issue. No answers yet unfortunately

Do you think it could be a temporary problem with verizon or Motorola??

#4 ducats

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Posted 26 February 2013 - 07:18 AM

Do you think it could be a temporary problem with verizon or Motorola??


I actually talked to Moto this morning... but they really weren't helpful at all.
They were more concerned with the fact that my phone had been rooted, and refused to assist.
I have flashed back to ICS and taken this update at least a dozen times, without issue. So this
is either a temporary issue, or Moto has put up some kind of road block. We'll see.

#5 joeripz

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Posted 26 February 2013 - 07:35 AM

I actually talked to Moto this morning... but they really weren't helpful at all.
They were more concerned with the fact that my phone had been rooted, and refused to assist.
I have flashed back to ICS and taken this update at least a dozen times, without issue. So this
is either a temporary issue, or Moto has put up some kind of road block. We'll see.

I have taken update before as well. I think they will be pushing jellybean for the original RAZR soon maybe that has something to do with it. I'm pretty sure if I can't update my phone and I'm running stock ICS they'll have to replace my phone for security reasons.

#6 ducats

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Posted 26 February 2013 - 08:46 AM

I have taken update before as well. I think they will be pushing jellybean for the original RAZR soon maybe that has something to do with it. I'm pretty sure if I can't update my phone and I'm running stock ICS they'll have to replace my phone for security reasons.


I went ahead and contacted Verizon. Got to 2nd level tech, manually pushed the update to the phone, still a no go.
They offered to send a new phone, but I'm not going that route yet. From what I know, the replacement phone will
come packaged with JB. Kind of defeats the purpose.

#7 joeripz

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Posted 26 February 2013 - 09:45 AM

I went ahead and contacted Verizon. Got to 2nd level tech, manually pushed the update to the phone, still a no go.
They offered to send a new phone, but I'm not going that route yet. From what I know, the replacement phone will
come packaged with JB. Kind of defeats the purpose.

If you restored stock ICS using the utility and didn't root do you think you could get the update

#8 satman80

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Posted 26 February 2013 - 10:04 AM

I know its such a silly file, I just looked everywhere for it and I can't find a small 6 meg update file :( , otherwise you could load it yourself in recovery.. Then flash JB yourself also, I have the JB update file but that wont work without the stupid 0.7.2.XT926.Verizon.en.US from October 2012.. :Sigh..

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#9 joeripz

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Posted 26 February 2013 - 10:10 AM

I know I was thinking the same thing you should post the JB update anyways on the off chance I find 0.7.2 or someone posts it here

#10 satman80

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Posted 26 February 2013 - 10:17 AM

I know I was thinking the same thing you should post the JB update anyways on the off chance I find 0.7.2 or someone posts it here


Yeah I go that, that's

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.. I'm askin around, if I can just get my paws on it, i'll post it. vtwin might just have it.. Crossing fingers..

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#11 joeripz

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Posted 26 February 2013 - 10:25 AM

Yeah I go that, that's

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.. I'm askin around, if I can just get my paws on it, i'll post it. vtwin might just have it.. Crossing fingers..

That would solve all of our problems haha. I wonder how many people are experiencing this?

#12 mattlgroff

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Posted 26 February 2013 - 10:25 AM

You mean

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ota?
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#13 satman80

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Posted 26 February 2013 - 10:25 AM

That would solve all of our problems haha. I wonder how many people are experiencing this?


Got it, Posting it now, 1 sec let me upload to server :D Matt found it

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#14 joeripz

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Posted 26 February 2013 - 10:33 AM

Got it, Posting it now, 1 sec let me upload to server :D Matt found it

Thanks a lot guys you saved me a lot of headache I just flash these over stock right?

#15 ducats

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Posted 26 February 2013 - 10:34 AM

Even thought it's time consuming... I can update straight to 4.1 via Moto Device Manager.
I'm doing the normal root protect blah blah... we'll see if it works. If not I can always waste
more time doing it this way lol.

#16 satman80

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Posted 26 February 2013 - 10:40 AM

YAY now we have it in the Downloads Section!! :) :D

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#17 joeripz

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Posted 26 February 2013 - 10:52 AM

Do we still have to protect The root?

#18 satman80

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Posted 26 February 2013 - 10:54 AM

Do we still have to protect The root?


Yes...

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#19 satman80

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Posted 26 February 2013 - 11:47 AM

No news good news? :P

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#20 ducats

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Posted 26 February 2013 - 12:47 PM

Ok, well I got to 4.1 with device manager, but was not able to retain root. Kind of figured that much.
Figured I'd go ahead and take the new phone Verizon was offering lol. Nice that we have that file now!

#21 satman80

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Posted 26 February 2013 - 01:05 PM

Ok, well I got to 4.1 with device manager, but was not able to retain root. Kind of figured that much.
Figured I'd go ahead and take the new phone Verizon was offering lol. Nice that we have that file now!


Try this

http://www.droidrzr.com/index.php/topic/10926-unable-to-download-system-update/page__st__30__p__212198#entry212198

always apply updates in recovery

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#22 ducats

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Posted 26 February 2013 - 01:55 PM

Try this

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always apply updates in recovery


I plan to... on the new phone :) Thanks for all your help!

#23 joeripz

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Posted 26 February 2013 - 05:16 PM

No news good news? :P

Everything is working great got onto 4.1.1 then flashed batakang. Life is good :)

#24 in99flames

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Posted 27 February 2013 - 06:51 AM

ah sweet! I came here for help with the OTA and found this thread! So it ISNT my phone or me doing something wrong. Thanks everyone for getting that file!

#25 mattlgroff

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Posted 27 February 2013 - 02:27 PM

ah sweet! I came here for help with the OTA and found this thread! So it ISNT my phone or me doing something wrong. Thanks everyone for getting that file!

You can thank China! :)

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