5 replies to this topic

[mach1man]

I got motocast set up on my phone and laptop and everything was good the first time. Now when I go into my music on my phone under artist it shows all of the artist on my computer on my phone but they are greyed out. I know they greyed out bc they are on my computer and not synced to my phone, But they weren't there on my first sync up? How can I hide them so they dont show up on my phone?

[arcanexvi]

If things are greyed out it's because it can't establish a connection to the remote computer so the content isn't available. I use motocast almost daily. Synced content is synced from your phone to your computer, not the other way around so if your computer is turned off/not connected to the internet/having server issues with moto, that content won't be available. Check the box that hides it when it's offline?

[mach1man]

OK i understand that if the internet connection isn't there then yea it'll be greyed out but the stuff that's grey I don't want on my phone so how do I have it not show? I use the motocast BC i can sync my music to it like iTunes for apple via cable.

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[ca.n]

When in your My Music app, click on the MotoCast icon dropdown menu, then select 'Hide when offline'. This should hide all offline (grey) content.

[mach1man]

THANK YOU!!!! that is what I was looking for the whole time!!!!

[arcanexvi]

THANK YOU!!!! that is what I was looking for the whole time!!!!

Lol, apparently I should have been more specific