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htc droid dna reboots stuck fix help constant restart

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#1 dreaminginlimbo

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Posted 17 April 2014 - 06:38 PM

Hey Guys, I'd really appreciate if you guys could help me fix my phone, it keep randomly restarting, prompting me if I'd like to cancel the reboot and I hit yes, but it usually takes a screen shot. If I am successful, it will attmept to reboot again. Once it starts rebooting it's in a cycle, continually rebooting, and the three touch buttons on the bottom keep flashing. I took it to Verizon and they deleted all my stuff,and it worked for a little then went back to glitching. Help please!



#2 SamuriHL

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Posted 18 April 2014 - 09:09 AM

It almost sounds like one of the volume buttons is sticking.  I'm going by your profile that it's a RAZR M, yes?  If it's a software based problem, which I'm doubting, you could try reflashing the latest FXZ on it.


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#3 livinginkaos

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Posted 18 April 2014 - 09:12 AM

Another note on the button stuck thing - do you have a case on it?  Sometimes those silicone cases have a tendency to get in a position where they are pushing on a button just at rest.


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#4 SamuriHL

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Posted 18 April 2014 - 09:30 AM

Well, your profile says RAZR M but you're posting in the DNA section so if it's truly a DNA, an FXZ won't help but the what is it on HTC....ruu? might.


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#5 dreaminginlimbo

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Posted 18 April 2014 - 09:43 AM

It almost sounds like one of the volume buttons is sticking.  I'm going by your profile that it's a RAZR M, yes?  If it's a software based problem, which I'm doubting, you could try reflashing the latest FXZ on it.

Yea I have a Razr M, but I also have a Droid DNA for work purposes. I already had it taken to Verizon and they wiped everything without asking me, and it worked for like a couple of days, then began the same process again. I'll be in the middle of doing something and it reboots, everytime I hit cancel, it usually takes a screenshot then continues to attempt to reboot



#6 dreaminginlimbo

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Posted 18 April 2014 - 09:44 AM

Another note on the button stuck thing - do you have a case on it?  Sometimes those silicone cases have a tendency to get in a position where they are pushing on a button just at rest.

I do have a case on it, I'll try to take it off.



#7 LDubs

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Posted 22 April 2014 - 09:16 AM

definitely sounds like a stuck button somewhere, esp if it randomly takes a screenshot - that's only done with a combo of multiple buttons pushed at once.


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