@ billyhewlett1 I'm not sure about the motorola services error message, but the link to download the updates you need are in the quote above, along with instructions on how to manually update.
I'm still struggling. I can download the files, but they go to my "download" folder, rather than my SD drive. I can see them in the download folder, but I cannot find my SD drive.
When I try to install them via poweroff | power/volume up/volume down | Recovery | volume up/volume down | apply update from external storage, it says
E:failed to mount /sdcard (no file or directory)'
I don't know if I have a SD card (on my MAXX HD), but if I do, it cannot be found.
I have a suspicion that I may be getting hosed by Safestrap. Despite the fact that I uninstalled it, when I boot up I get the option to load Safestrap.
Should I wipe data/factory reset?
Also, I found a very detailed page that describes the entire process (that I wish I had seen before I started):