I've tried flashing the phone again using the HOM tool but it does the same thing. All the files it tried to copy fail with "remote failure". I'm missing something important here but I'll examine the guides again. Perhaps I missed the part about installing a fastboot driver.
OK I have removed all the drivers associated with this phone and reinstalled only the drivers you mentioned in an eariler post. The 6.2.0 64bit drivers are installed now. I have both the House of Moto and the RSDFlasher tools as well. The HOM guide says nothing about fastboot anything, other than to put the phone in that state prior to flashing. Which have done and its on standby in that mode right now. What am I missing? It has to be something I'm missing. Also it still shows a ADB interface, I'm guessing it's supposed to say something like Motorola Fastboot Device instead, in device manager.