Jump to content


Photo

Having Problems With Your DROID Razr or RAZR Maxx After Jelly Bean Upgrade? Verizon May Replace It for Free


  • Please log in to reply
83 replies to this topic

#1 droidian1441

droidian1441

    News Leader

  • News Team Leader
  • PipPipPip
  • 474 posts
  • LocationVirginia
  • Current Device(s):HTC One M8 (primary); Nexus 7 (2013)

Posted 27 December 2012 - 07:41 PM

Please Login or Register to see this Hidden Content

 

Please Login or Register to see this Hidden Content

  35.58KB   125 downloads
If you own a DROID Razr or DROID RAZR Maxx and are having issues with your device after upgrading to Jelly Bean (Android 4.1.2), you may want to pay attention to this.

Verizon may replace your device (for the same model) if you're having issues with the device after upgrading to Jelly Bean. Some have even been given early upgrades. Some of the known issues are, but not limited to connectivity issues, device features (Mobile Hotspot for example), or random Verizon apps force closing.

It's great that Verizon has realized what happened and are acknowledging the issue in a way to keep their customers happy (at least it is for me). So if you are having issues, maybe you should consider taking a drive to a Verizon Corporate store. As far as I know, it's only the corporate stores doing this.

Have you had issues with your device since upgrading to Jelly Bean?

[Via:

Please Login or Register to see this Hidden Content

]

HTC One M8 // 3.28.605.4 // CleanROM 3.0 w/HarmonKardon audio // Android 4.4.4
n5SOtgv.jpg - "White Noise" out November 4th!
(Recommended)
 


#2 Adevos

Adevos

    Member

  • Members
  • PipPip
  • 62 posts
  • LocationVirginia
  • Current Device(s):Droid RAZR xt912

Posted 27 December 2012 - 08:08 PM

1st :)

#3 BytecodeMe

BytecodeMe

    Private Pile

  • Superuser
  • 2,004 posts
  • Twitter:@BytecodeMe
  • LocationSan Diego, California
  • Current Device(s):Nexus 4, Droid Razr Maxx HD

Posted 27 December 2012 - 08:09 PM

I'm doing this tomorrow. I need my root lol

byte3plusrainbowsmallllllllller.png


#4 Steeleio

Steeleio

    n00b

  • Members
  • Pip
  • 18 posts
  • Twitter:@steeleio
  • LocationColorado

Posted 27 December 2012 - 08:16 PM

I'm doing this tomorrow. I need my root lol


+10000

lol

#5 wabmorgan

wabmorgan

    Member

  • Members
  • PipPip
  • 236 posts

Posted 27 December 2012 - 08:25 PM

I'm doing this tomorrow. I need my root lol


I need root as well. Just curious as to WHAT we would need to say is the issue ??? (Certainly cannot tell them that we cannot root the device after the update. :D :D D: :-( )

#6 custer32

custer32

    Member

  • Members
  • PipPip
  • 43 posts
  • LocationScio, OH
  • Current Device(s):Razr Maxx HD, Droid X, & Eris

Posted 27 December 2012 - 08:52 PM

what if im unrooted but stuck with superuser app?
will they still take it?

#7 BytecodeMe

BytecodeMe

    Private Pile

  • Superuser
  • 2,004 posts
  • Twitter:@BytecodeMe
  • LocationSan Diego, California
  • Current Device(s):Nexus 4, Droid Razr Maxx HD

Posted 27 December 2012 - 08:53 PM

what if im unrooted but stuck with superuser app?
will they still take it?


fastboot .211 and than apply update in recovery. There you go, no Superuser app.

Or:

Please Login or Register to see this Hidden Content



And apply the update in recovery.

Thank matt for the tool.

byte3plusrainbowsmallllllllller.png


#8 custer32

custer32

    Member

  • Members
  • PipPip
  • 43 posts
  • LocationScio, OH
  • Current Device(s):Razr Maxx HD, Droid X, & Eris

Posted 27 December 2012 - 08:55 PM

fastboot .211 and than apply update in recovery. There you go, no Superuser app.

did that like 5 seconds ago and when i did the update and it booted it was still there!
idk what to do!

#9 custer32

custer32

    Member

  • Members
  • PipPip
  • 43 posts
  • LocationScio, OH
  • Current Device(s):Razr Maxx HD, Droid X, & Eris

Posted 27 December 2012 - 09:06 PM

fastboot .211 and than apply update in recovery. There you go, no Superuser app.

Or:

Please Login or Register to see this Hidden Content



And apply the update in recovery.

Thank matt for the tool.


I keep getting "moto fastboot is not recognized as an internal or external command, operable program or batch file."
then it continues through the exploit like it did something, but nothing... :(

#10 M42duster

M42duster

    Member

  • Members
  • PipPip
  • 39 posts

Posted 27 December 2012 - 09:47 PM

I upgraded my stock phone to JB. No issues so far.

#11 caobmt

caobmt

    n00b

  • Members
  • Pip
  • 14 posts

Posted 27 December 2012 - 10:15 PM

I can't connect to WIFI but 3G ok after update 4.1.2. Is good on 4.0.4.
Wifi on, password is correct.
Update by Recovery (not OTA), rooted by Restore Root of Matt.
Wiped cache, formated factory on Recovery.
Help me...

#12 kbuck13

kbuck13

    Member

  • Members
  • PipPip
  • 105 posts

Posted 27 December 2012 - 10:20 PM

my update went perfect....I still have root, smooooth, GPS locks quickly and I am getting the best signal that I have ever had roms included so I think I'll keep mine!

#13 wabmorgan

wabmorgan

    Member

  • Members
  • PipPip
  • 236 posts

Posted 27 December 2012 - 10:22 PM

I have to admit... other than loss of root.... (which was MY fault :-( I had it... but screwed it up.) I have no errors..

#14 thaijunk

thaijunk

    Member

  • Members
  • PipPip
  • 109 posts

Posted 27 December 2012 - 11:40 PM

Is there a poll for the success rate of the upgrade? I'm thinking of starting one if there isn't one already.
* Worked perfectly. Retained root. No issues.
* Retained root. Minor issues but can live with it.
* Retained root. Wish I could go back.
* Lost root. No issues.
* Lost root. Tons of issues.
* Bricked.

#15 droidian1441

droidian1441

    News Leader

  • News Team Leader
  • PipPipPip
  • 474 posts
  • LocationVirginia
  • Current Device(s):HTC One M8 (primary); Nexus 7 (2013)

Posted 27 December 2012 - 11:43 PM

Is there a poll for the success rate of the upgrade? I'm thinking of starting one if there isn't one already.
* Worked perfectly. Retained root. No issues.
* Retained root. Minor issues but can live with it.
* Retained root. Wish I could go back.
* Lost root. No issues.
* Lost root. Tons of issues.
* Bricked.


Not as far as I am aware of. That's not a bad idea - be sure to make sure there isn't one before starting one though. :)

HTC One M8 // 3.28.605.4 // CleanROM 3.0 w/HarmonKardon audio // Android 4.4.4
n5SOtgv.jpg - "White Noise" out November 4th!
(Recommended)
 


#16 thaijunk

thaijunk

    Member

  • Members
  • PipPip
  • 109 posts

Posted 27 December 2012 - 11:47 PM

Not as far as I am aware of. That's not a bad idea - be sure to make sure there isn't one before starting one though. :)


Yep. I browsed around looking for a poll such as the one I mentioned but haven't seen one. Just wanted to be sure and ask just in case. :) Going to start one in the Razr section. Thanks for the input.

#17 droidian1441

droidian1441

    News Leader

  • News Team Leader
  • PipPipPip
  • 474 posts
  • LocationVirginia
  • Current Device(s):HTC One M8 (primary); Nexus 7 (2013)

Posted 27 December 2012 - 11:51 PM

Yep. I browsed around looking for a poll such as the one I mentioned but haven't seen one. Just wanted to be sure and ask just in case. :) Going to start one in the Razr section. Thanks for the input.


No problem! :D

HTC One M8 // 3.28.605.4 // CleanROM 3.0 w/HarmonKardon audio // Android 4.4.4
n5SOtgv.jpg - "White Noise" out November 4th!
(Recommended)
 


#18 randomcold

randomcold

    I'm a virus waiting to happen.

  • Members
  • PipPip
  • 132 posts
  • LocationTuscaloosa, Alabama

Posted 28 December 2012 - 12:18 AM

I'am having bad data issues, and my keyboard force closes. Had to download JB keyboard from market. I'd love an early upgrade!

Edit: nvm lose unlimited data

#19 droidian1441

droidian1441

    News Leader

  • News Team Leader
  • PipPipPip
  • 474 posts
  • LocationVirginia
  • Current Device(s):HTC One M8 (primary); Nexus 7 (2013)

Posted 28 December 2012 - 12:21 AM

I'am having bad data issues, and my keyboard force closes. Had to download JB keyboard from market. I'd love an early upgrade!


Not many people have been able to score that far, but it is always possible! If the data issues get too bad to handle I recommend taking advantage of this. :)

HTC One M8 // 3.28.605.4 // CleanROM 3.0 w/HarmonKardon audio // Android 4.4.4
n5SOtgv.jpg - "White Noise" out November 4th!
(Recommended)
 


#20 cyberLurker

cyberLurker

    Member

  • Members
  • PipPip
  • 30 posts
  • Twitter:cyberLurker
  • Google+:4hernan@gmail.com

Posted 28 December 2012 - 01:41 AM

Everything works beautifully with the exception of my lapdock. As soon as I connect a lapdock, phone reboots. I may have removed too many Verizon bloatware apps.

Sent from my RAZR MAXX via T2




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users