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Sim card from an unknown source error

Sim card error

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#1 motofan82

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Posted 22 January 2013 - 01:09 PM

Hello I am new to this forum but I have a question which I cant find an answer.I have a verizon XT926M phone.I am using it with different provider in other country .Thing is that everytime I insert my sim card pin it shows a message>Sim card is from unknown source.Sim card works fine except for call forwarding.But is it possible to make this message go away.Thank you for your help.

#2 jp1044

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Posted 22 January 2013 - 02:39 PM

Hello I am new to this forum but I have a question which I cant find an answer.I have a verizon XT926M phone.I am using it with different provider in other country .Thing is that everytime I insert my sim card pin it shows a message>Sim card is from unknown source.Sim card works fine except for call forwarding.But is it possible to make this message go away.Thank you for your help.


Since the phone is still a Verizon phone, even though its sim unlocked, is probably going to bug you about not having a Verizon sim. You can't really get rid of it, but it only comes up at boot right?

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#3 motofan82

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Posted 23 January 2013 - 03:26 PM

Every time I start the phone this message comes up.I contacted verizon but they cant help since I am not on verizon srvices.I also asked online motorola support but they said that I should ask Verizon.Is it possible to flash the phone with custom rom so this message to get away.Thanks.

#4 extide

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Posted 05 February 2013 - 08:43 AM

What provider are you on?


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#5 Shenn

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Posted 19 February 2013 - 10:29 AM

Hello I am new to this forum but I have a question which I cant find an answer.I have a verizon XT926M phone.I am using it with different provider in other country .Thing is that everytime I insert my sim card pin it shows a message>Sim card is from unknown source.Sim card works fine except for call forwarding.But is it possible to make this message go away.Thank you for your help.


i have the same message on stock rom and on wWidow rom, but the message disappeared on Fuzion rom, so there might be a way other than unlocking

#6 tucstwo

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Posted 20 February 2013 - 08:03 AM

remove /system/app/VZWPhoneService.apk and /system/app/VZWPhoneService.odex. then reboot. This should stop this.

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#7 motofan82

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Posted 20 February 2013 - 08:26 AM

Thank you for all the replies I am using fusion and no message appear.

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#8 Derekwh

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Posted 21 July 2013 - 08:50 AM

remove /system/app/VZWPhoneService.apk and /system/app/VZWPhoneService.odex. then reboot. This should stop this.

I removed these files and no longer get the message but is there a way to get the phone to recognize my SIM (AT&T)?



#9 strasber

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Posted 13 May 2014 - 11:32 PM

remove /system/app/VZWPhoneService.apk and /system/app/VZWPhoneService.odex. then reboot. This should stop this.

yup! worked like a charm!
xt907 running android 4.1.2 build 9.8.1Q-94-1 Version 98.30.1 -- rooted with

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perfectly with no problem and then removed these 2 items with Rootexplorer and no more annoying message at every boot!



#10 zskynyrd

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Posted 30 August 2014 - 04:51 PM

Does anyone know how to edit the radios using radiom com after installing cm11. Before u had to put the phone in factory mode enable usb debug and connect the do your edit.

I was using tmobile on a xt926. Now the phone is not connecting even though I can see it in the apn. all settings correct.  When I put the phone into factory mode now all i get is the spinning cmlogo no boot. If I try regular mode usb debugging enabled radio comm doesn't see it. Is there a page somewhere on this site you can point me to. I am still searching. Thanks z skynyrd.



#11 cmh714

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Posted 01 September 2014 - 06:34 AM

You can look here for radio tweaking: 

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