10 replies to this topic

[eek88dj]

I have Maxx HD the text messaging delivery report not working now it use to show check marks with a solid green circle...everything is check on the settings. I have done a hard reset still same problem didn't do this until the update to 9.16.6

[eek88dj]

I called Verizon this evening it's a known issue with this update...grrr why can't leave things alone not broke. Mine work great until now....

[tooter1]

I found this on another site. It does work. Slower send time but, hey you get reports back!

" I found a solution for the SMS delivery reports.

Okay so with the most recent update Verizon made the switch from sending text messages over their 1x network and moved them to their LTE (and possibly 3g) network, hence the reason they are sending so much faster. Today I was in a classroom that is underground and has terrible reception and noticed that I was getting delivery reports again but that my texts were sending slower, like they used to. I dug around in the phones programing menu and found a new option call "MO SMS over IMS" and it was enabled. Disabling it switches your texts back onto the old 1x network. So if you choose to make the switch, your delivery reports will come back but sending will go back to being a little slower. To get to this menu open up your dialer and type in ##7764726. Next hit send and when prompted with a password type in 000000 and hit verify. Scroll down to SMS/MMS settings and select it. Next scroll to the bottom, select "MO SMS over IMS", and disable it. Now your good delivery reports back! "

[eek88dj]

Hey thank you!!! It works again....great job!!

[eek88dj]

I found this on another site. It does work. Slower send time but, hey you get reports back!

" I found a solution for the SMS delivery reports.

Okay so with the most recent update Verizon made the switch from sending text messages over their 1x network and moved them to their LTE (and possibly 3g) network, hence the reason they are sending so much faster. Today I was in a classroom that is underground and has terrible reception and noticed that I was getting delivery reports again but that my texts were sending slower, like they used to. I dug around in the phones programing menu and found a new option call "MO SMS over IMS" and it was enabled. Disabling it switches your texts back onto the old 1x network. So if you choose to make the switch, your delivery reports will come back but sending will go back to being a little slower. To get to this menu open up your dialer and type in ##7764726. Next hit send and when prompted with a password type in 000000 and hit verify. Scroll down to SMS/MMS settings and select it. Next scroll to the bottom, select "MO SMS over IMS", and disable it. Now your good delivery reports back! "

I don't know how u did it...u need to let everyone know...or smarter than Motorola lol...I seen they didn't like u telling me how to fix through the programming lol...they wanted me to turn of the Lte from Google market lol...great job for the fix!!,,

[Aixelsyd]

I don't know how u did it...u need to let everyone know...or smarter than Motorola lol...I seen they didn't like u telling me how to fix through the programming lol...they wanted me to turn of the Lte from Google market lol...great job for the fix!!,,

Its because they dont know how to fix it. Half the ppl you talk to on the tele are clueless, they just read off a screen. Heck I've been in VZW corp stores and told them how to fix things with devices they didnt even know about.

This is really no surprise tho and we ALL better get use to seeing issues like this over the next yr. Reason being is VZW is working on moving EVERYTHING over to the LTE network so as time moves forward they can stop messing with the old 1x & 3G network. Just wait til they start pushing calling to the LTE network using VoIP. Bottom line is In making the change there will be issue for sure just like when the first LTE device came out and had issue holding signal and what not.

[smeekteek]

I was having this issue prior to update.

[eek88dj]

I love the fix u posted it works great again. Motorola reps are a joke....

[eek88dj]

I found this on another site. It does work. Slower send time but, hey you get reports back!

" I found a solution for the SMS delivery reports.

Okay so with the most recent update Verizon made the switch from sending text messages over their 1x network and moved them to their LTE (and possibly 3g) network, hence the reason they are sending so much faster. Today I was in a classroom that is underground and has terrible reception and noticed that I was getting delivery reports again but that my texts were sending slower, like they used to. I dug around in the phones programing menu and found a new option call "MO SMS over IMS" and it was enabled. Disabling it switches your texts back onto the old 1x network. So if you choose to make the switch, your delivery reports will come back but sending will go back to being a little slower. To get to this menu open up your dialer and type in ##7764726. Next hit send and when prompted with a password type in 000000 and hit verify. Scroll down to SMS/MMS settings and select it. Next scroll to the bottom, select "MO SMS over IMS", and disable it. Now your good delivery reports back! "

Motorola emailed me today this is funny cause I remember a member posted on their site the same fix for this and the moderator wouldn't let him post cause it was against the rules cause it hacking info lol...well the email you see below it the same fix from this member..level 3 support used this to fix it...Motorola are idiots. They got beat by this member knew more than they did....here the email I got from Motorola...nedyah700
replied 1 week ago
I found a solution. Okay so with the most recent update Verizon made the switch from sending text messages over their 1x network and moved them to their LTE (and possibly 3g) network, hence the reason they are sending so much faster. Today I was in a classroom that is underground and has terrible reception and noticed that I was getting delivery reports again but that my texts were sending slower, like they used to. I dug around in the phones programing menu and found a new option call "MO SMS over IMS" and it was enabled. Disabling it switches your texts back onto the old 1x network. So if you choose to make the switch, your delivery reports will come back but sending will go back to being a little slower. To get to this menu open up your dialer and type in ##7764726. Next hit send and when prompted with a password type in 000000 and hit verify. Scroll down to SMS/MMS settings and select it. Next scroll to the bottom, select "MO SMS over IMS", and disable it. Now your good delivery reports back!

The Email from Motorola..Dear Eric,


My name is Brad from Motorola technical support level 3 department. I am the agent that is currently responsible for your case concerning the SMS delivery reports. This is currently working as designed after the Jellybean update to your device. I do apologize for the inconveniences that this has caused you. I have found a work around online in a forum page for you however. I will provide it to you in hopes that it resolves the issue for you.

Best Regards,
Brad
Motorola technical support

[smeekteek]

I found this on another site. It does work. Slower send time but, hey you get reports back!

" I found a solution for the SMS delivery reports.

Okay so with the most recent update Verizon made the switch from sending text messages over their 1x network and moved them to their LTE (and possibly 3g) network, hence the reason they are sending so much faster. Today I was in a classroom that is underground and has terrible reception and noticed that I was getting delivery reports again but that my texts were sending slower, like they used to. I dug around in the phones programing menu and found a new option call "MO SMS over IMS" and it was enabled. Disabling it switches your texts back onto the old 1x network. So if you choose to make the switch, your delivery reports will come back but sending will go back to being a little slower. To get to this menu open up your dialer and type in ##7764726. Next hit send and when prompted with a password type in 000000 and hit verify. Scroll down to SMS/MMS settings and select it. Next scroll to the bottom, select "MO SMS over IMS", and disable it. Now your good delivery reports back! "

I performed this fix and it worked for a while. Now delivery report problem is back! Grrrrrrrrrrrr!

[iamhugger]

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