My girl has a RAZR HD which she dropped 2 days ago. Screen is shattered and stays black. we got a replacement from assurion and I have to send back this broken one. Only thing is she wants the pictures deleted from the phone before we send it back (far from PG rated stuff on there). I tried transferring by plugging into the PC but it says the folder is empty. Im unable to mount internal SD card or check off usb debugging. and she had no external SD card.
no im not familiar with ADB, but thats my last resort (learn it quick or have a friend pull from SD thru adb). Any way to mount (without looking at the screen) so i can do an easy transfer on the PC?
Thanks!
cracked screen - cant mount, need photos
#1
Posted 27 April 2013 - 04:29 PM
#2
Posted 29 April 2013 - 06:10 PM
I'm sorry, but there really is no way to enable USB debugging without having access to the screen. That's kinda WHY it's like that. The theory is that a hacker or malicious tool can't gain access to your device unless you purposely choose to enable USB debugging. There is really no way to get into the phone without usb debugging. I would say, get it booted and then reboot into bootloader so you can use fastboot to erase your phone. But with USB debugging disabled, there is no way to send the command to the phone to reboot into the bootloader. And you could try to use the hard key combo to get it booted into the bootloader, but if you can't select "AP Fastboot" because of the dead screen then you're still SOL. IF the screen worked at ALL and you could get into AP Fastboot mode, then you could indeed erase the whole phone. But without having eyes or ADB debugging...I'm sorry. I'm low on ideas.
I would smash the crap out of that device and THEN send it back, really, if you're that worried about it. Make sure the screen and the memory don't survive. It's probably not the most honest thing to do, but if you're paying the deductible for a new device anyway, what's the difference? IDK, I can honestly say if there were dirty pics of MY girl on my phone that I could not get into, I would make damn sure the thing didn't live to see the the next person who accesses it. But that's your call, sir.
- shane1 likes this
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#3
Posted 02 May 2013 - 05:42 AM
i wonder if someone with stock moto recovery can help you by posting pictures as to how you could wipe data and internal SD card. I don't think I every booted in to stock recovery. You should be able to use volume buttons to erase the phone, i think.
If you are not stock what recovery are you running someone could help.
I doubt anyone would look at the photos, they probably just wipe the phone, do you have a password on the phone? even after replacing the screen I doubt they could get past that without just erasing. However, the only way to be 100% sure they don't end up in the wrong hands is to keep the phone and pay the price for not returning it.
#4
Posted 04 May 2013 - 06:55 AM
I know it's late, but connect a screen via the micro HDMI port.
A long as the digitizer works, it's clumsy but you will be able to enable to navigate.
Did it with my daughters Galaxy S3.
I save everything to a micro SD card so I never worry about this issue.
#5
Posted 04 May 2013 - 07:11 AM
Sent from my XT912 using Tapatalk 2
#6
Posted 04 May 2013 - 07:23 AM
Or couldn't you install the app Plan B from a PC (using Google atop store) and remotely wipe the phone? App meant to be installed after phone is lost, so it "assumes" you have no use of screen.
Sent from my XT912 using Tapatalk 2
Will this app erase both SD cards? That's a good idea though. A remote wipe.
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#7
Posted 04 May 2013 - 08:21 AM
#8
Posted 10 June 2014 - 08:54 AM
Here is a great Youotube video showing how to access your broken Razr HD with a couple cables(micro HDMI and USB mouse). You can get all your data(pictures, videos etc...).
#9
Posted 10 June 2014 - 11:04 AM
Another reason why not to store PG13+ pictures on your phone!
VZW Samsung Galaxy S7 Stock and unrooted running Marshmallow 46A, 32gb Nexus 7 unlocked
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