Best Answer Stranger45 , 07 August 2013 - 06:31 AM
Had a bad sims card, Verizon replaced it, all good now.
Thanks all for you help.
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Phone want turn on.
Started by
Stranger45
, Aug 05 2013 12:21 PM
16 replies to this topic
#1
Stranger45
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Posted 05 August 2013 - 12:21 PM
As you all can guess I have a problem with my phone. I have a Razr Maxx that my nephew gave me that he tried to root, and it's been a while, and he can not remember what he did. The only thing I can tell you is that it's from Verizon, and I can get into recovery utility, apply update from external storage, ect. It has something on it called Arctic_HD_0.10.zip, when I ran it earlier I could get the phone to come on, and get into all it functions, but could not get any data service. So can anyone help, I know you will need more info just ask. Also I have tried following some of the links on here and other sites, but not having any luck.
#2
Alex.Abraham
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Posted 05 August 2013 - 12:35 PM
Did you try running Matt's Utility and restoring back to stock? Thats probably the best way to go
#3
cmh714
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Posted 05 August 2013 - 12:37 PM
You are probably going to need to start over and use Matts utility as Alex said....
Here:
#4
Stranger45
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Posted 05 August 2013 - 12:51 PM
Is this Matt's Utility your talking about?
If so what, and where do I find what I need to restore back to stock?
#5
cmh714
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Posted 05 August 2013 - 01:03 PM
Yes Matts site has the utilities as well. Get the one for your device and follow the directions to get your self back to stock. Then if you want you can also use it to get root, install safestrap and from there well your back and ready to install custom rom's.
The utility has everything you should need.
#6
Stranger45
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Posted 05 August 2013 - 01:23 PM
Will the utility download to my computer, or phone? So far all I have downloaded is a toolbar.
#7
Memnoch73
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Posted 05 August 2013 - 01:47 PM
Will the utility download to my computer, or phone? So far all I have downloaded is a toolbar.
You need it downloaded to the PC
#9
Stranger45
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Posted 05 August 2013 - 02:56 PM
I have it all downloaded, what file do I need to run?
#10
johnthehillbilly
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Posted 05 August 2013 - 03:17 PM
I have it all downloaded, what file do I need to run?
Extract to desktop..... if on windows, install Motorola drivers and run the .bat file...... if in Linux or Mac, run the .sh file
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#11
Stranger45
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Posted 05 August 2013 - 04:33 PM
I got everything except a data signal, what did I do wrong? Also can't rest the phone with my phone number.
#12
livinginkaos
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Posted 05 August 2013 - 05:09 PM
Try powrting off, pull the sim, power on and let it boot completely, power off, insert sim and power on.
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#13
Stranger45
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Posted 05 August 2013 - 05:32 PM
Sill no data signal, anymore ideas?
#14
cmh714
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Posted 05 August 2013 - 05:39 PM
You can try changing settings in the test menu....
enter *#*#4636#*#* in the dialer
you can then try and change your network type and see if that fixes it
#15
Stranger45
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Posted 05 August 2013 - 06:11 PM
What should the network type be?
#16
robocuff
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Posted 06 August 2013 - 05:57 PM
Change it to GSM only. You'll see the screen flash, or sort of anyway, then change it to LTE/CDMA auto (PRL). Then give it a little time and see if it connects.
#17
Stranger45
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Posted 07 August 2013 - 06:31 AM Best Answer
Had a bad sims card, Verizon replaced it, all good now.
Thanks all for you help.
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