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Factory firmware reset for Razr Maxx


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#1 kbue06

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Posted 11 November 2013 - 04:40 PM

I bought a Razr Maxx from someone and was told it could be used on the Verizon network because it is a Verizon phone.  I didn't find out until after I couldn't activate it that flashed to the pageplus network :angry: .  I was told to "unflash" the phone which I believe means I need to restore the factory firmware.  Motorola wants me to pay them $159 to do that....  I didn't pay that much for the phone.  Anyone who can help would be greatly appreciated! 



#2 johnthehillbilly

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Posted 11 November 2013 - 04:48 PM

Visit Sam's house of moto ....

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... and please please read, then re read the directions before setup... you will benefit greatly from it...:)

"May the Schwartz be with you!!"


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#3 kbue06

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Posted 11 November 2013 - 05:15 PM

Thank you!  I will read and read it all tom.  Then make the attempt!  Thanks again!



#4 johnthehillbilly

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Posted 11 November 2013 - 05:21 PM

Thank you! I will read and read it all tom. Then make the attempt! Thanks again!


Anytime:).... I apologize if I sounded a bit condescending .... but you will save yourself an immense headache if you completely understand the directions before proceeding :)

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Feeding my android addiction......... one phone at a time.....

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If you are feeling generous and would like to buy me a drink.... coffee :)


#5 littlestarfire2

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Posted 09 December 2013 - 04:45 PM

i already have a serious headache from trying to fix my phone.. i have been at it now four days and still havent gotten anywhere..i just wish i could afford to have it done for me..lol. im stuck and dont know where to go from here. its like my phone is stuck in invalid flash mode and wont charge my battery so i can flash it..if you can help me i would greatly appreciate it...



#6 johnthehillbilly

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Posted 09 December 2013 - 04:53 PM

If your battery is now low.... you will NEED to buy or make a "factory" cable or adapter to allow the phone to be flashed..... also, if you could provide a bit more information than "invalid flash mode" ..... I.E. what you have attempted to flash, how you attempted to flash it, phone model and firmware/system version etc....:)

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#7 littlestarfire2

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Posted 09 December 2013 - 06:20 PM

what is that cable called a usb otg host adapter adapter cable and if so where do i get it.. i have tried every way possible to flash my phone and it keeps telling me flash failure..i have used the droid utiltiy download and tried that then i used the rsd lite and tried to flash from there and im getting no where..now my battery is to low to flash anything and it wont charge for me. im really at a loss..this is my first time trying to fix my own phone so im not sure im even doing it right but i have followed all the instructions as they were written and have gotten no where at all but a locked up phone and im getting really frustrated..please tell me you can help me..



#8 johnthehillbilly

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Posted 09 December 2013 - 06:24 PM

The cable or adapter you need is not the OTG.... it is called a factory cable/adapter....they allow flashing with a low battery as they supply power directly to the mainboard within the phone . they are available here ....

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.....

Feeding my android addiction......... one phone at a time.....

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If you are feeling generous and would like to buy me a drink.... coffee :)


#9 johnthehillbilly

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Posted 09 December 2013 - 06:27 PM

Also..... when you run the utility or RSDlite ..... and it fails..... where is it failing? ..... and do you know the system version you were on prior to getting flash failure(s) and invalid flash mode AND what firmware did you attempt to flash with RSDlite ?.....:)

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#10 littlestarfire2

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Posted 09 December 2013 - 06:50 PM

ok ty for the info. when it fails it says 1/16 flash failure and the second time was when it come up on my phone as invalid CG system and some other invalid stuff. likes it just stuck...lol



#11 littlestarfire2

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Posted 09 December 2013 - 06:51 PM

and do i need the cables or the adapters of both...



#12 johnthehillbilly

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Posted 09 December 2013 - 06:57 PM

If your battery is low, you need either the cable OR the adapter.... :) either one will work

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#13 littlestarfire2

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Posted 09 December 2013 - 06:59 PM

can you get the adapter at walmart. i live really close to one and if its gonna get my phone working then im gonna go get one..someone else said i may need to unbrick my phone. should i try that before going to buy the adapter.  or what would you do.. you seem to know what your doing alot more than me anyway...lol im a dummy trying to do something i think i should have left to the pros..



#14 johnthehillbilly

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Posted 09 December 2013 - 07:04 PM

Unfortunately no, you cannot get the adapter at Walmart ..... it is an exclusive product ..... and as far as "unbricking" ..... like I said, if your battery is low, you need the adapter to unbrick.....:)

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#15 littlestarfire2

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Posted 09 December 2013 - 07:13 PM

ok thank you so much for all your help.. i guess im going to order one and hope it comes soon so i can get my phone up and running again..im like a baby without its bottle....lol i want my phone back on....cant stand it no more...thanks again for all  your help..



#16 littlestarfire2

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Posted 10 December 2013 - 04:07 PM

well im really stuck now cause i have no way of purchasing an factory adapter or cables and dont know what to do to unbrick my droid razr xt912...can anyone help me..plz...



#17 johnthehillbilly

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Posted 10 December 2013 - 04:33 PM

There are tutorials on making your own factory cable.... if you are adept at soldering...... Just curious..... it is in-fact a RAZR xt 912 right..... also does it actually say "battery low" in AP Fastboot?.... if you have a wall charger ..... you can try the "workaround" for low battery issues...... Completely power off the phone.... then hold volume down...volume up....and power..... when the menu comes up.... use volume down to go to BP Tools then use volume up to select it...... IMMEDIATELY plug it in to a wall charger NOT the computer...(you may have to try several times to get it)....... if the battery icon comes up then it is charging LEAVE IT ALONE for about 3-4 hours...... then you should be able to run Matt's utility or Sam's House of Moto or RSDlite to flash back to stock.......

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#18 littlestarfire2

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Posted 10 December 2013 - 06:14 PM

i made my own cable if you can just tell me which side of the battery is negative and which side is possitive. i have my phone apart and just need to know how to hook the battery up with this homemade cable.



#19 johnthehillbilly

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Posted 10 December 2013 - 06:21 PM

Um.... the battery terminals should be clearly marked....... just loosen the screw and place the wire under it then tighten back down..... just be very very very careful that you don't either over tighten the screws or short the terminals...... and of course make sure that the polarity is correct.....

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#20 littlestarfire2

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Posted 10 December 2013 - 06:22 PM

ok i used an old printer cord like i was told i could use..i have a red wire and a black wire..but i cant see which is poss and which is neg on my battery terminals..can you help me with this ..






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