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Help! My Motorola Razr XT907 is Soft Bricked!

xt907 soft bricked

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#1 mr_mac

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Posted 23 January 2014 - 09:46 PM

Originally it was working fine, then I rooted it; still fine. I did make the stupid newbie mistake of dragging cwm11 to the internal memory of my razr and then tried flashing it using safeboot. It ended up locked up on the ap fastboot screen. At this point I am able to boot up into recovery or ap fastboot, but nothing else... I have tried just about everything I can find droid razr utility, rsd lite, motopocalypse,, adb fastboot, i tried flashing the stock rom for my specific device using android system recovery; still nothing.... It's like i've been locked out and the device will go back and forth between the fastboot screen, the red encircled m and the little green android guy laying on his back with a red triangle above his belly. Apparently my bootloader is locked and so no matter what I try it fails miserably!

 

Any help would be appreciated..



#2 SamuriHL

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Posted 24 January 2014 - 06:03 AM

House of Moto.  Search for it and FOLLOW DIRECTIONS.  That means read, read again, read once more BEFORE doing.


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#3 mr_mac

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Posted 24 January 2014 - 07:57 AM

Tried house of moto followed instructions, it ran and launched rsd then it failed....



#4 SamuriHL

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Posted 24 January 2014 - 08:04 AM

Let me get my crystal ball out and determine what "it failed" could possibly have been caused by...I can't help if that's all I get.  Sorry.


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#5 mr_mac

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Posted 24 January 2014 - 10:08 AM

Something to do with my bootloader being locked and/or not having adequate permissions to access my phone using fastboot.  In the ap fastboot screen it DOES NOT say anything about ok to program; in fact the word program DOES NOT appear anywhere on that screen...



#6 SamuriHL

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Posted 24 January 2014 - 10:12 AM

Show us a pic of the phone in AP Fastboot mode so we can see what we're dealing with here.  Also find the swdl.txt file in your RSD folder and post that. Might give some clues as to what's going on.  There's not a lot to go on here.


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#7 mr_mac

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Posted 24 January 2014 - 11:02 AM

the phone is soft bricked so i cannot take a screen shot of the ap fastboot screen. Here is everything that it says on the screen though word for word and then underneath that a cut and paste of the swdl.txt

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

AP Fastboot Flash Mode (s)

10.9B(*) (sha-1E9f557,2012-10-21 17:10;35)

eWC Info; Size 8GB                                                  (that "W" could actually be an "M".... my eye sight isnt so good anymore)

 

Device is LOCKED, Status Code:0

 

Battery OK

 

Connect USB

Data Cable

 

 

Fastboot Reason: Boot menu selected

usb connected

usb disconnected

 

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

and heres a cut and past of the swdl.txt file:

 

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

01/22/14 21:35:11  --------------------------------------------------------------------------------
01/22/14 21:35:11  New Log Started For Software Download.
01/22/14 21:35:19  00000190 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/22/14 21:35:19  00000190 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/22/14 21:35:19  00000190 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/22/14 21:35:19  00000190 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/22/14 21:35:19  00000190 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/22/14 21:35:19  00000190 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/22/14 21:35:19  00000190 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/22/14 21:35:19  00000190 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
01/22/14 21:35:19  00000190 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/22/14 21:35:19  00000190 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
01/22/14 21:35:19  00000190 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/22/14 21:35:19  00000190 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
01/22/14 21:35:19  00000190 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/22/14 21:35:19  00000190 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
01/22/14 21:36:20  The FlashLog key is turned off.
01/22/14 21:36:24  Multi upgrade started for 1 phones
01/22/14 21:36:24  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/22/14 21:36:25  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/22/14 21:36:25  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/22/14 21:36:25  ERROR: Failed flashing process. - on device ID 0.
01/22/14 21:36:25  Multi upgrade finished.
01/22/14 23:29:55  --------------------------------------------------------------------------------
01/22/14 23:29:55  New Log Started For Software Download.
01/22/14 23:31:41  The FlashLog key is turned off.
01/23/14 00:14:31  --------------------------------------------------------------------------------
01/23/14 00:14:31  New Log Started For Software Download.
01/23/14 00:15:20  The FlashLog key is turned off.
01/23/14 00:17:51  00002188 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 00:17:51  00002188 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 00:17:51  00002188 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 00:17:51  00002188 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 00:17:51  00002188 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 00:17:51  00002188 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 00:17:51  00002188 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 00:17:51  00002188 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
01/23/14 00:17:51  00002188 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 00:17:51  00002188 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
01/23/14 00:17:51  00002188 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 00:17:51  00002188 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
01/23/14 00:17:51  00002188 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 00:17:51  00002188 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
01/23/14 00:18:30  Multi upgrade started for 1 phones
01/23/14 00:18:30  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/23/14 00:18:31  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/23/14 00:18:31  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/23/14 00:18:31  ERROR: Failed flashing process. - on device ID 0.
01/23/14 00:18:31  Multi upgrade finished.
01/23/14 00:18:41  Multi upgrade started for 1 phones
01/23/14 00:18:41  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/23/14 00:18:41  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/23/14 00:18:41  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/23/14 00:18:41  ERROR: Failed flashing process. - on device ID 0.
01/23/14 00:18:42  Multi upgrade finished.
01/23/14 00:18:43  Multi upgrade started for 1 phones
01/23/14 00:18:43  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/23/14 00:18:43  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/23/14 00:18:43  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/23/14 00:18:43  ERROR: Failed flashing process. - on device ID 0.
01/23/14 00:18:43  Multi upgrade finished.
01/23/14 18:03:09  --------------------------------------------------------------------------------
01/23/14 18:03:09  New Log Started For Software Download.
01/23/14 18:03:22  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:03:22  00000b38 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 18:03:22  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:03:22  00000b38 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 18:03:22  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:03:22  00000b38 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 18:03:22  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:03:22  00000b38 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
01/23/14 18:03:22  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:03:22  00000b38 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
01/23/14 18:03:22  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:03:22  00000b38 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
01/23/14 18:03:22  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:03:22  00000b38 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
01/23/14 18:04:11  The FlashLog key is turned off.
01/23/14 18:05:20  Multi upgrade started for 1 phones
01/23/14 18:05:20  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/23/14 18:05:21  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/23/14 18:05:21  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/23/14 18:05:21  ERROR: Failed flashing process. - on device ID 0.
01/23/14 18:05:21  Multi upgrade finished.
01/23/14 18:05:45  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:05:45  00000b38 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 18:05:45  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:05:45  00000b38 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 18:05:45  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:05:45  00000b38 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 18:05:45  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:05:45  00000b38 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
01/23/14 18:05:45  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:05:45  00000b38 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
01/23/14 18:05:45  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:05:45  00000b38 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
01/23/14 18:05:45  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:05:45  00000b38 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
01/23/14 19:39:34  --------------------------------------------------------------------------------
01/23/14 19:39:34  New Log Started For Software Download.
01/23/14 21:20:08  --------------------------------------------------------------------------------
01/23/14 21:20:08  New Log Started For Software Download.
01/23/14 21:21:56  The FlashLog key is turned off.
01/23/14 21:22:08  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:22:08  00000c00 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 21:22:08  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:22:08  00000c00 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 21:22:08  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:22:08  00000c00 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 21:22:08  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:22:08  00000c00 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
01/23/14 21:22:08  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:22:08  00000c00 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
01/23/14 21:22:08  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:22:08  00000c00 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
01/23/14 21:22:08  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:22:08  00000c00 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
01/23/14 21:23:05  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:23:05  00000c00 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 21:23:05  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:23:05  00000c00 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 21:23:05  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:23:05  00000c00 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 21:23:05  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:23:05  00000c00 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
01/23/14 21:23:05  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:23:05  00000c00 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
01/23/14 21:23:05  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:23:05  00000c00 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
01/23/14 21:23:05  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:23:05  00000c00 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
01/23/14 21:23:06  Multi upgrade started for 1 phones
01/23/14 21:23:07  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/23/14 21:23:07  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/23/14 21:23:07  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/23/14 21:23:07  ERROR: Failed flashing process. - on device ID 0.
01/23/14 21:23:07  Multi upgrade finished.
01/24/14 01:51:17  --------------------------------------------------------------------------------
01/24/14 01:51:17  New Log Started For Software Download.
01/24/14 01:51:33  The FlashLog key is turned off.
01/24/14 01:54:25  00000794 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/24/14 01:54:25  00000794 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/24/14 01:54:25  00000794 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/24/14 01:54:25  00000794 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/24/14 01:54:25  00000794 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/24/14 01:54:25  00000794 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/24/14 01:54:25  00000794 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/24/14 01:54:25  00000794 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
01/24/14 01:54:25  00000794 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/24/14 01:54:25  00000794 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
01/24/14 01:54:25  00000794 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/24/14 01:54:25  00000794 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
01/24/14 01:54:25  00000794 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/24/14 01:54:25  00000794 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
01/24/14 01:54:30  Multi upgrade started for 1 phones
01/24/14 01:54:30  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/24/14 01:54:31  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/24/14 01:54:31  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/24/14 01:54:31  ERROR: Failed flashing process. - on device ID 0.
01/24/14 01:54:31  Multi upgrade finished.
01/24/14 01:55:05  The FlashLog key is turned off.
01/24/14 01:55:05  Multi upgrade started for 1 phones
01/24/14 01:55:05  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/24/14 01:55:05  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/24/14 01:55:05  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/24/14 01:55:05  ERROR: Failed flashing process. - on device ID 0.
01/24/14 01:55:06  Multi upgrade finished.
01/24/14 01:55:16  Multi upgrade started for 1 phones
01/24/14 01:55:16  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/24/14 01:55:16  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/24/14 01:55:16  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/24/14 01:55:16  ERROR: Failed flashing process. - on device ID 0.
01/24/14 01:55:16  Multi upgrade finished.
01/24/14 02:21:45  --------------------------------------------------------------------------------
01/24/14 02:21:45  New Log Started For Software Download.
01/24/14 02:22:47  The FlashLog key is turned off.
01/24/14 02:22:49  Multi upgrade started for 1 phones
01/24/14 02:22:49  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/24/14 02:22:50  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/24/14 02:22:50  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/24/14 02:22:50  ERROR: Failed flashing process. - on device ID 0.
01/24/14 02:22:50  Multi upgrade finished.
01/24/14 02:23:05  The FlashLog key is turned off.
01/24/14 02:23:06  Multi upgrade started for 1 phones
01/24/14 02:23:06  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/24/14 02:23:07  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/24/14 02:23:07  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/24/14 02:23:07  ERROR: Failed flashing process. - on device ID 0.
01/24/14 02:23:07  Multi upgrade finished.
01/24/14 13:09:49  --------------------------------------------------------------------------------
01/24/14 13:09:49  New Log Started For Software Download.
01/24/14 13:10:43  The FlashLog key is turned off.
01/24/14 13:11:14  Multi upgrade started for 1 phones
01/24/14 13:11:14  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/24/14 13:11:14  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/24/14 13:11:14  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/24/14 13:11:14  ERROR: Failed flashing process. - on device ID 0.
01/24/14 13:11:14  Multi upgrade finished.
01/24/14 13:12:13  The FlashLog key is turned off.
01/24/14 13:12:15  Multi upgrade started for 1 phones
01/24/14 13:12:15  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/24/14 13:12:16  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/24/14 13:12:16  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/24/14 13:12:16  ERROR: Failed flashing process. - on device ID 0.
01/24/14 13:12:16  Multi upgrade finished.
 

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

Thank you for even bothering to read any of this; I have been working on this for about three days now; a friend of mine told me that it sounds like my phone is soft bricked  (and so there is a chance of resurrecting it) since I can at least get into recovery mode I just keep getting stuck at the fast boot screen... after it goes to the red m....



#8 SamuriHL

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Posted 24 January 2014 - 11:32 AM

I already know the problem, but, I want to show you.  Post the filename of the FXZ you're trying to flash.  Then I'll explain.


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#9 mr_mac

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Posted 24 January 2014 - 11:37 AM

VZW_XT907_4.1.1-9.8.1Q-27-2-4_1FF.xml.zip



#10 SamuriHL

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Posted 24 January 2014 - 11:48 AM

Then I was not wrong.  Not that I expected to be on this one.

 

01/24/14 13:12:16  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.

 

That right there tells you all you need to know about the problem.  You're attempting to downgrade to a previous version of Android.  Not...going...to...happen.  Use the proper FXZ and it'll work just fine.

 

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#11 mr_mac

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Posted 24 January 2014 - 12:25 PM

there are six different files there, I took the one that I thought was the right one; for my phone an XT907 which one IS the right one?



#12 SamuriHL

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Posted 24 January 2014 - 12:27 PM

Yea, and that's exactly how people screw up their phones....flashing what they think is the right thing and not knowing for sure.  

 

Android 4.1.2
Blur_Version.98.30.1.XT907.Verizon.en.US Verizon US 615.8 MiB F74073FF0F66AC3C3C4A0F038DD29A1D

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#13 mr_mac

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Posted 24 January 2014 - 12:33 PM

Thank you samuriHL; I'll try that right now and let you know how it works out; thanks again I REALLY appreciate your help; even if it doesn't work you were so nice to help me.



#14 mr_mac

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Posted 24 January 2014 - 12:53 PM

It didn't work; it LOOKED like it was working but I noticed a few errors on the screen. One of which was "cannot load system image:. I tried rebooting and it just went from the red m logo to the guy green guy laying on his back with the red exclamation mark ...



#15 SamuriHL

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Posted 24 January 2014 - 12:54 PM

Log.....must...see....log.  Else I can't help on where the issue is.


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#16 mr_mac

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Posted 24 January 2014 - 01:03 PM

I tried rsd lite using the RIGHT file,it failed and gave me this:   "failed flashing process. Unknown Fastboot command (getvar)"

 

I read somewhere where you have to open up that xml file and remove two lines that say "getvar" Im going to try that now and I'll let you know..


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#17 mr_mac

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Posted 24 January 2014 - 01:06 PM

heres the swdl file (a cut and paste)

 

 

 

 

 

01/22/14 21:35:11  --------------------------------------------------------------------------------
01/22/14 21:35:11  New Log Started For Software Download.
01/22/14 21:35:19  00000190 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/22/14 21:35:19  00000190 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/22/14 21:35:19  00000190 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/22/14 21:35:19  00000190 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/22/14 21:35:19  00000190 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/22/14 21:35:19  00000190 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/22/14 21:35:19  00000190 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/22/14 21:35:19  00000190 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
01/22/14 21:35:19  00000190 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/22/14 21:35:19  00000190 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
01/22/14 21:35:19  00000190 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/22/14 21:35:19  00000190 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
01/22/14 21:35:19  00000190 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/22/14 21:35:19  00000190 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
01/22/14 21:36:20  The FlashLog key is turned off.
01/22/14 21:36:24  Multi upgrade started for 1 phones
01/22/14 21:36:24  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/22/14 21:36:25  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/22/14 21:36:25  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/22/14 21:36:25  ERROR: Failed flashing process. - on device ID 0.
01/22/14 21:36:25  Multi upgrade finished.
01/22/14 23:29:55  --------------------------------------------------------------------------------
01/22/14 23:29:55  New Log Started For Software Download.
01/22/14 23:31:41  The FlashLog key is turned off.
01/23/14 00:14:31  --------------------------------------------------------------------------------
01/23/14 00:14:31  New Log Started For Software Download.
01/23/14 00:15:20  The FlashLog key is turned off.
01/23/14 00:17:51  00002188 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 00:17:51  00002188 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 00:17:51  00002188 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 00:17:51  00002188 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 00:17:51  00002188 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 00:17:51  00002188 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 00:17:51  00002188 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 00:17:51  00002188 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
01/23/14 00:17:51  00002188 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 00:17:51  00002188 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
01/23/14 00:17:51  00002188 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 00:17:51  00002188 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
01/23/14 00:17:51  00002188 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 00:17:51  00002188 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
01/23/14 00:18:30  Multi upgrade started for 1 phones
01/23/14 00:18:30  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/23/14 00:18:31  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/23/14 00:18:31  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/23/14 00:18:31  ERROR: Failed flashing process. - on device ID 0.
01/23/14 00:18:31  Multi upgrade finished.
01/23/14 00:18:41  Multi upgrade started for 1 phones
01/23/14 00:18:41  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/23/14 00:18:41  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/23/14 00:18:41  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/23/14 00:18:41  ERROR: Failed flashing process. - on device ID 0.
01/23/14 00:18:42  Multi upgrade finished.
01/23/14 00:18:43  Multi upgrade started for 1 phones
01/23/14 00:18:43  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/23/14 00:18:43  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/23/14 00:18:43  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/23/14 00:18:43  ERROR: Failed flashing process. - on device ID 0.
01/23/14 00:18:43  Multi upgrade finished.
01/23/14 18:03:09  --------------------------------------------------------------------------------
01/23/14 18:03:09  New Log Started For Software Download.
01/23/14 18:03:22  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:03:22  00000b38 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 18:03:22  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:03:22  00000b38 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 18:03:22  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:03:22  00000b38 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 18:03:22  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:03:22  00000b38 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
01/23/14 18:03:22  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:03:22  00000b38 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
01/23/14 18:03:22  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:03:22  00000b38 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
01/23/14 18:03:22  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:03:22  00000b38 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
01/23/14 18:04:11  The FlashLog key is turned off.
01/23/14 18:05:20  Multi upgrade started for 1 phones
01/23/14 18:05:20  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/23/14 18:05:21  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/23/14 18:05:21  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/23/14 18:05:21  ERROR: Failed flashing process. - on device ID 0.
01/23/14 18:05:21  Multi upgrade finished.
01/23/14 18:05:45  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:05:45  00000b38 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 18:05:45  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:05:45  00000b38 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 18:05:45  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:05:45  00000b38 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 18:05:45  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:05:45  00000b38 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
01/23/14 18:05:45  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:05:45  00000b38 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
01/23/14 18:05:45  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:05:45  00000b38 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
01/23/14 18:05:45  00000b38 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 18:05:45  00000b38 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
01/23/14 19:39:34  --------------------------------------------------------------------------------
01/23/14 19:39:34  New Log Started For Software Download.
01/23/14 21:20:08  --------------------------------------------------------------------------------
01/23/14 21:20:08  New Log Started For Software Download.
01/23/14 21:21:56  The FlashLog key is turned off.
01/23/14 21:22:08  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:22:08  00000c00 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 21:22:08  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:22:08  00000c00 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 21:22:08  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:22:08  00000c00 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 21:22:08  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:22:08  00000c00 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
01/23/14 21:22:08  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:22:08  00000c00 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
01/23/14 21:22:08  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:22:08  00000c00 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
01/23/14 21:22:08  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:22:08  00000c00 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
01/23/14 21:23:05  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:23:05  00000c00 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 21:23:05  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:23:05  00000c00 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 21:23:05  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:23:05  00000c00 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/23/14 21:23:05  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:23:05  00000c00 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
01/23/14 21:23:05  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:23:05  00000c00 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
01/23/14 21:23:05  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:23:05  00000c00 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
01/23/14 21:23:05  00000c00 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/23/14 21:23:05  00000c00 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
01/23/14 21:23:06  Multi upgrade started for 1 phones
01/23/14 21:23:07  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/23/14 21:23:07  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/23/14 21:23:07  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/23/14 21:23:07  ERROR: Failed flashing process. - on device ID 0.
01/23/14 21:23:07  Multi upgrade finished.
01/24/14 01:51:17  --------------------------------------------------------------------------------
01/24/14 01:51:17  New Log Started For Software Download.
01/24/14 01:51:33  The FlashLog key is turned off.
01/24/14 01:54:25  00000794 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/24/14 01:54:25  00000794 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/24/14 01:54:25  00000794 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/24/14 01:54:25  00000794 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/24/14 01:54:25  00000794 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/24/14 01:54:25  00000794 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
01/24/14 01:54:25  00000794 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/24/14 01:54:25  00000794 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
01/24/14 01:54:25  00000794 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/24/14 01:54:25  00000794 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
01/24/14 01:54:25  00000794 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/24/14 01:54:25  00000794 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
01/24/14 01:54:25  00000794 Phone.cpp 531 0 ERROR Generic failure when sending command.
01/24/14 01:54:25  00000794 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
01/24/14 01:54:30  Multi upgrade started for 1 phones
01/24/14 01:54:30  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/24/14 01:54:31  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/24/14 01:54:31  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/24/14 01:54:31  ERROR: Failed flashing process. - on device ID 0.
01/24/14 01:54:31  Multi upgrade finished.
01/24/14 01:55:05  The FlashLog key is turned off.
01/24/14 01:55:05  Multi upgrade started for 1 phones
01/24/14 01:55:05  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/24/14 01:55:05  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/24/14 01:55:05  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/24/14 01:55:05  ERROR: Failed flashing process. - on device ID 0.
01/24/14 01:55:06  Multi upgrade finished.
01/24/14 01:55:16  Multi upgrade started for 1 phones
01/24/14 01:55:16  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/24/14 01:55:16  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/24/14 01:55:16  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/24/14 01:55:16  ERROR: Failed flashing process. - on device ID 0.
01/24/14 01:55:16  Multi upgrade finished.
01/24/14 02:21:45  --------------------------------------------------------------------------------
01/24/14 02:21:45  New Log Started For Software Download.
01/24/14 02:22:47  The FlashLog key is turned off.
01/24/14 02:22:49  Multi upgrade started for 1 phones
01/24/14 02:22:49  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/24/14 02:22:50  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/24/14 02:22:50  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/24/14 02:22:50  ERROR: Failed flashing process. - on device ID 0.
01/24/14 02:22:50  Multi upgrade finished.
01/24/14 02:23:05  The FlashLog key is turned off.
01/24/14 02:23:06  Multi upgrade started for 1 phones
01/24/14 02:23:06  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/24/14 02:23:07  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/24/14 02:23:07  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/24/14 02:23:07  ERROR: Failed flashing process. - on device ID 0.
01/24/14 02:23:07  Multi upgrade finished.
01/24/14 13:09:49  --------------------------------------------------------------------------------
01/24/14 13:09:49  New Log Started For Software Download.
01/24/14 13:10:43  The FlashLog key is turned off.
01/24/14 13:11:14  Multi upgrade started for 1 phones
01/24/14 13:11:14  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/24/14 13:11:14  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/24/14 13:11:14  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/24/14 13:11:14  ERROR: Failed flashing process. - on device ID 0.
01/24/14 13:11:14  Multi upgrade finished.
01/24/14 13:12:13  The FlashLog key is turned off.
01/24/14 13:12:15  Multi upgrade started for 1 phones
01/24/14 13:12:15  [Device ID: 0] 1/19 flash partition "gpt_main0.bin"
01/24/14 13:12:16  ERROR: 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL. - on device ID 0.
01/24/14 13:12:16  [Device ID: 0] 1/19 flash partition "gpt_main0.bin" -> Phone returned FAIL.
01/24/14 13:12:16  ERROR: Failed flashing process. - on device ID 0.
01/24/14 13:12:16  Multi upgrade finished.
01/24/14 16:34:31  --------------------------------------------------------------------------------
01/24/14 16:34:31  New Log Started For Software Download.
01/24/14 16:36:25  The FlashLog key is turned off.
01/24/14 16:39:00  --------------------------------------------------------------------------------
01/24/14 16:39:00  New Log Started For Software Download.
01/24/14 16:40:06  The FlashLog key is turned off.
01/24/14 16:40:23  Multi upgrade started for 1 phones
01/24/14 16:40:23  ERROR: Unknown fastboot command. (getvar) - on device ID 0.
01/24/14 16:40:23  [Device ID: 0] Unknown fastboot command. (getvar)
01/24/14 16:40:23  ERROR: Failed flashing process. - on device ID 0.
01/24/14 16:40:24  Multi upgrade finished.


#18 SamuriHL

SamuriHL

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  • 43,370 posts
  • Current Device(s):S21 Ultra, Pixel 6

Posted 24 January 2014 - 01:06 PM

Yup or you can use my FXZ Generator to generate the proper scripts in your FXZ directory.


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#19 mr_mac

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  • Current Device(s):Motorola XT907

Posted 24 January 2014 - 01:13 PM

I'm game to try anything at this point; where can I get this FXZ Generator and how do I use it?



#20 SamuriHL

SamuriHL

    Android Warrior

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  • Current Device(s):S21 Ultra, Pixel 6

Posted 24 January 2014 - 01:21 PM

Please Login or Register to see this Hidden Content


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