I am running Arctic HD on my Razr
Today for some reason I just noticed that on both the safe and non-safe sides both of my PC's are not recognizing my device thru USB mount anymore....
What could be causing this?
Help!
Started by
islandfever
, Oct 09 2012 04:28 PM
17 replies to this topic
#2
aktrazer
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Posted 09 October 2012 - 04:32 PM
Are you sure you have the newest drivers? Sorry, have to ask 
#3
islandfever
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Droid Master
Posted 09 October 2012 - 04:40 PM
Makes sense for sure, but Why would it just all of a sudden cause problems new or old? especially on my non-safe side...Are you sure you have the newest drivers? Sorry, have to ask
MotoHelper_2.1.32_Driver_5.4.0
using those
#4
aktrazer
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Posted 09 October 2012 - 04:47 PM
Ahhh, might wanna upgrade to the new ones. 5.9.0.
Here's a link to my Cubby, the drivers are in the /Moto RAZR Drivers/ Folder, just download the file that corresponds to your system (x86/x64) give it a shot and let me know!
Here's a link to my Cubby, the drivers are in the /Moto RAZR Drivers/ Folder, just download the file that corresponds to your system (x86/x64) give it a shot and let me know!
#5
islandfever
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Posted 09 October 2012 - 04:53 PM
Did that already....still no go?Ahhh, might wanna upgrade to the new ones. 5.9.0.
Here's a link to my Cubby, the drivers are in the /Moto RAZR Drivers/ Folder, just download the file that corresponds to your system (x86/x64) give it a shot and let me know!
#6
rickw
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Posted 09 October 2012 - 04:58 PM
are you selecting mass storage for usb pulldown
#7
aktrazer
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Posted 09 October 2012 - 04:59 PM
Did that already....still no go?
Are you connected as Mass Storage (NOT MTP Protocol)? I know, obvious question, but I gotta ask....again
#8
islandfever
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Droid Master
Posted 09 October 2012 - 05:00 PM
Its not giving me the option to do anything on the phone.....damn weird!
#9
islandfever
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Droid Master
Posted 09 October 2012 - 05:02 PM
Just went into storage and checked...yup Mass Storage is checked!
#10
aktrazer
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Posted 09 October 2012 - 05:02 PM
Its not giving me the option to do anything on the phone.....damn weird!
Rick, can you help out here? I'm troubleshooting in the chat room.
#11
rickw
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Posted 09 October 2012 - 05:03 PM
no options in pulldown window
#12
rickw
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Posted 09 October 2012 - 05:04 PM
i'll try
#13
rickw
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Posted 09 October 2012 - 05:06 PM
try a different cable
#14
islandfever
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Droid Master
Posted 09 October 2012 - 05:06 PM
REally weird Rick.....its not recognizing my device....all of a sudden on both PC's safe & non safe
#15
rickw
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Posted 09 October 2012 - 05:08 PM
try different cable and different ports
#16
islandfever
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Droid Master
Posted 09 October 2012 - 05:09 PM
Rick I am in chat room
#17
rickw
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Posted 09 October 2012 - 05:09 PM
ok
#18
aktrazer
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Posted 10 October 2012 - 06:09 AM
If anyone else has had this issue, we resolved it last night with Matt's help. Seemed to be a broken USB port.
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