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Motorola XT926 Locked on Boot Screen, Won't Power Off

XT926 Boot Issue

Best Answer SamuriHL , 01 October 2014 - 12:00 PM

It can't write to the phone. We've seen this issue before and there's zero way to fix it.  I hate to say that, but, this is a very ugly problem.  Sorry you went through all that for no solution, but, the phone is basically screwed up at the partition level.  And yours is not the only one like that.  No one's ever fixed one to my knowledge.

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#201 Goddamnit2014

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Posted 01 October 2014 - 11:49 AM

So "fastboot' is like a recovery partition on the rom chip inside the phone correct? Isn't there a way to format and reset the entire partition table of the phone and effectively reset it to default so that it will accept new code?



#202 SamuriHL

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Posted 01 October 2014 - 12:00 PM   Best Answer

It can't write to the phone. We've seen this issue before and there's zero way to fix it.  I hate to say that, but, this is a very ugly problem.  Sorry you went through all that for no solution, but, the phone is basically screwed up at the partition level.  And yours is not the only one like that.  No one's ever fixed one to my knowledge.


Non potest esse nisi unus


#203 Goddamnit2014

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Posted 01 October 2014 - 12:07 PM

Alright, I was fearing you'd say that. Thank you anyway for all your efforts. I'll tell the owners to take it back to or mail it back to Verizon and let Verizon deal with it. I suspect it can be fixed but not by any of the computer hardware I have here. Probably requires some kind of specialized instrument or diagnostic equipment to get inside the memory chip and restore it. Something the software just can't do. Damn.



#204 johnthehillbilly

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Posted 01 October 2014 - 12:11 PM

It would be cheaper for you, them to order a new mobo for it.... Motorola, verizon may decline to fix it and or charge you thru the nose for the repairs.....

Feeding my android addiction......... one phone at a time.....

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#205 Goddamnit2014

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Posted 01 October 2014 - 12:19 PM

It would be cheaper for you, them to order a new mobo for it.... Motorola, verizon may decline to fix it and or charge you thru the nose for the repairs.....

Interesting idea, I don't know if they are interested in doing that, but I'll pass the idea along to the guy and see what he thinks. I opened it the other day to manually check the batter power level with a digital multimeter, at the battery connector terminal on the circuit board. Thinking the battery might have been dead or worn out. The inside of it looks extremely delicate and one wrong move could break those tiny flex cables. I didn't go any farther than that for fear of damaging something. The guy who brought it to me is a big xbox modder so he may be interested in trying that approach.

 

I was told just a moment ago that they have already had a replacement sent, and that this phone was uninsured. So basically its an expensive paper weight.

 

You guys take care of yourselves and have a great day!!! ;)



#206 whitey

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Posted 06 January 2015 - 06:52 PM

Worked like a charm!!! Saved a year and a half of family photos that were stuck in the internal memory when my phone got stuck in a boot loop. 






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