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Apps stopping

apps crash

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#1 JMG

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Posted 19 February 2015 - 02:53 PM

Apps keep crashing (running Android 4.4.2), including pre-installed apps like gmail, google play newsstand and IMDB.  I open them and click on something and get a message like "Unfortunately, Gmail has stopped."  The app opens OK, it's only when I try to do something (like open an email) that it crashes.  I have restarted and cleaned all app caches.  I have restored the apps to their factory condition, but they still crash.  Any ideas?  Thanks.



#2 xKroniK13x

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Posted 21 February 2015 - 09:47 AM

What ROM? Stock?

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#3 JMG

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Posted 21 February 2015 - 09:58 AM

Stock (unrooted).



#4 johnthehillbilly

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Posted 21 February 2015 - 01:23 PM

Sounds to me like you have a software conflict..... Have you installed any new apps lately..... Or have you NOT updated Google play services lately?

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#5 JMG

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Posted 21 February 2015 - 01:40 PM

I've already unintalled the only app new in the last couple of weeks.  The google play services update automatically (though I removed to updates to newsstand when it started crashing).



#6 johnthehillbilly

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Posted 21 February 2015 - 01:46 PM

Next step is to make a backup and do a FULL fxz back to stock

Feeding my android addiction......... one phone at a time.....

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#7 JMG

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Posted 21 February 2015 - 02:08 PM

Thanks.  I was hoping not to have to do a factory reset, but that might be the only answer.  Thanks for your help.






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