Got angry with my RAZR because it crashes hard, frequently. Some days, never. Other days up to five times a day. I've factory reset it a couple of times to no avail. Out of frustration I slammed it on a table and shattered the screen. If I hadn't done that I could probably have returned it to Asurion for a replacement. Now that I caused the damage I'm not sure it's eligible for replacement. The phone still works but I may end up cutting my fingers on the cracked glass! :
Oh well. This may be just the reason I have to get a different phone altogether!