15 replies to this topic

[alpha34]

Hi guys,
I had updated my razr to 65.1.40.xt910.pshasiaretail via ota....after updating I can't receive text messages when I reboot the phone I get messages for 30mins.....but after I don't receive any messages...I don't use any 3rd party messaging apps......so any suggestions
Sent from my XT910 using Tapatalk

[vash_h]

Did you try factory reset? Also, can you send text messages?

Sent from my XT910

[alpha34]

Ya had tried factory reset and I can send text messages but can't recieve them.....I guess message service is somehow getting terminated.....

Sent from my XT910 using Tapatalk

['AL']

have the same problem.... have tried factory reset thrice..... system version 65.1.40.XT910.AsiaRetail.en.03...... please help.... not receiving texts is really annoying!!

[StigmaShadow]

have the same problem, i recieved messages fine using go sms, uninstalled all go apps and went into system text messaging and turned notifications on... i can send out texts but not recieve. any clues?

['AL']

Man this is annoying..... somehow had started receiving texts again after a factory reset..... but now it has started again.... lost some pretty important messages due to this.... please someone help..... very very desperately need to receive all texts.... also anyone know if we can get in touch with motorola about this issue?

[StigmaShadow]

I installed the ics leak last night and texts working fine now. Do you use go SMS or handecent?

Sent from my DROID RAZR using Tapatalk 2

['AL']

i use stock messaging app.... had installed handcent hoping it would solve the issue(it only worked for an hour or so and then started getting duplicate messages and eventually stopped receiving any messages).... btw is it possible to get back to stock after installing the ICS build and what are the bugs in the ICS build?

['AL']

OK so i found out what the issue was.... the kernel of the 2.3.6 asia retail rom is buggy.... have moved to the European one and there are no issues at all.... everything is working great.... just wish motorola would have helped better.... they have been running a buggy OTA since March here in India

[farokhdubash]

Yes even i have had this same problem, I even changed to the European ROM, but still the problem persists.

Have downgraded the firmware to 2.3.5, but still the problem persists.

Motorola Customer Care, tells me to keep waiting indefinately for the ICS upgrade. Till then i cant use my phone, how annoying.

The folks at Motorola should be sued for such an attitude.

['AL']

so guys i was busy due to exams... just 2 days after flashing european i was back to square one!! Have tried a lot of different stuff(flashing leaked ICS is not an option) nothing seems to work and i guess nothing will work till ICS is officially released!!
@farokh: are you the guy who has posted on the motorola owner forums as well? anyway i wanted to ask whether you got your phone downgraded from the service centre or using RSD?

[farokhdubash]

Hi @'AL':

Yes i am the one who had posted on the Motorola owner forum.

The service centre is a useless place, They told me that Motorola has stopped providing them with the 2.3.5 Update, they only have 2.3.6 update.

RSD will do you no good.

but i used the method prescribed by the razr guy on you tube, just google xt910 downgrade.

There is a link to download an eternity project flash tool.

I tried the European, French, Dutch, versions of 2.3.6 but still the same problem.

Infact even a downgrade to 2.3.5 doesn't solve my problem, so i dont think that it will do much good.

We should be suing Motorola for this....!


They wont even give me a replacement nor the money back....!

[gunaztar]

I also have the same problem... Asia version... poor customer support from Motorola... having the issue from February 2012 after updating to 2.3.6... Planning to go for consumer court against Motorola in India... Will it be usefull?

[dehkun]

Man, I have finally fixed this issue!

I am from Brazil and I am currently using ICS 4.0.4 (Vivo carrier). Claro carrier does not have this SMS issue, only Vivo and Tim (I have never tested with Oi carrier).

Just follow the steps below:

1. Open the message settings (default stock message).

2. Enable "Delivery Reports"

3. Disable "Auto-retrieve"

Boom! You're done!

Please tell me if that works!

Cheers!

[CampbellSoup]

So, I joined this website just to add to this thread.
I have been having the same issue since my phone was reset to factory settings (my charger was having issues and because it was under warranty I sent the charger and my phone to my service providers to fix it and they reset the phone).
I have update to ICS in the time that I have been having issue and the issues have not been resolved.
I initially called my service providers about the issue and they told me to try and find the 'sms-e' (?) menu, which could not be located and they told me to call motorola about the issue and get them to locate the menu so I can put in some code. I have yet to call motorola, but thought I'd see if anyone has been told to go through a similar process?

@ dehkun, I tried the settings you suggested and still had an issue

[jololo]

I have same problem like all of you, I can send, but I CANT RECIEVE SMS!

I tried to do like @

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but then I made to recieve SMS from my home carrier, but I cant still recieve SMS's from other mobile carriers. I have ICS 4.04 and I tried to downgrade my android version, but problem stayed the same

I really dont know what to do... do you have ANY ideas? Did anyone made to fix this problem?