24 replies to this topic

[mss2012]

Razr Maxx XT912 ICS 4.0.4
After running Matt's droidrazr utility 1.82 (option 1) to restore stock .211 I got this result. Does this mean
it wasn't successful?

[*] Simple Razr Restore
[*] Windows Version
[*] Created by mattlgroff
[*]
[*] Before continuing, ensure your Razr is in the
[*] "AP Fastboot" mode and connected via USB.
[*]--- Also press the keys after the screen flashes back on when asked---
[*] IF YOUR PHONE SAYS STATUS 1 UNLOCKED EXIT NOW AND EMAIL ME
[*] YOU HAVE AN UNLOCKED BOOTLOADER! ! ! ! !
[*]

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[*]
Press any key to continue . . .
'moto-fastboot' is not recognized as an internal or external command,
operable program or batch file.
'moto-fastboot' is not recognized as an internal or external command,
operable program or batch file.
Press any key AFTER the screen comes back on
Press any key to continue . . .
'moto-fastboot' is not recognized as an internal or external command,
operable program or batch file.
'moto-fastboot' is not recognized as an internal or external command,
operable program or batch file.
'moto-fastboot' is not recognized as an internal or external command,
operable program or batch file.
Press any key AFTER the screen comes back on
Press any key to continue . . .
'moto-fastboot' is not recognized as an internal or external command,
operable program or batch file.
'moto-fastboot' is not recognized as an internal or external command,
operable program or batch file.
'moto-fastboot' is not recognized as an internal or external command,
operable program or batch file.
'moto-fastboot' is not recognized as an internal or external command,
operable program or batch file.
'moto-fastboot' is not recognized as an internal or external command,
operable program or batch file.
'moto-fastboot' is not recognized as an internal or external command,
operable program or batch file.
It is recommened to wipe data, especially if you were on a custom rom.
If you don't you will probably bootloop and have to wipe anyway...
Press any key to Wipe the phone's data (NOT SDCARD(S)) or exit the utility.
Press any key to continue . . .
'moto-fastboot' is not recognized as an internal or external command,
operable program or batch file.
'moto-fastboot' is not recognized as an internal or external command,
operable program or batch file.
'moto-fastboot' is not recognized as an internal or external command,
operable program or batch file.
You are now on stock 6.16.211. Please boot normally by holding down power.
Please make a selection or hit ENTER to return:

[mss2012]

Sorry for the double post - I only hit Post Topic once.
Don't know what happened. The site is very slow to respond???

[mattlgroff]

Moved to DROID RAZR Help.

You need to extract the zip to its own folder on the Desktop.

[mss2012]

I did. I used Winrar and extracted to desktop and a folder was automatically created. Do you mean I need to create a folder on desktop first, then extract to it?

[johnthehillbilly]

I did. I used Winrar and extracted to desktop and a folder was automatically created. Do you mean I need to create a folder on desktop first, then extract to it?

Did you extract the entire zip or just the .bat file to desktop? ..... :-)

[aktrazer]

Yeah, looks like you didnt extract everything.

[mss2012]

Yes. Put DroidRazrUtility1.82.zip on desktop. Select "Extract Here" and go. Zip file is decompressed and a folder is automatically created containing all the files. Just for kicks, I downloaded the utility again from a different location thinking maybe something was corrupt in the first file. Repeated the procedure and same results. I've tried switching USB cables, switching USB ports, still no joy. I did confirm (via the chat room) that I didn't need to install the drivers that come with the utility because I have Motorola Device Manager installed with up-to-date drivers. But since nothing else has worked yet, I guess I'll install the drivers that came with the utility. The thing I don't know is should I uninstall MDM first to prevent a driver conflict?

[johnthehillbilly]

That shouldn't be a driver conflict.... what it is .... it the .bat file is not able to "see" the fastboot.exe file (included in the utility)...... Try rebooting.... then right click the .bat file in the extracted folder and run as administrator......

[mss2012]

I've tried that. I'm in the administrator account, and always select 'run as administrator'. I've tried rebooting as well. There is something obvious I'm missing here - this is not a difficult procedure.

[johnthehillbilly]

If you always Use "run as administrator" try just running it normally :-) .... you never know... stranger things have happened..:-)

[mss2012]

I tried running it normally the first time and the bat file would not run. It only works if I use the 'run as administrator' option. I was going to attach a pic of the directory showing all the files, but I don't see any way to attach a jpg. But... there is no fastboot.exe file in the utility folder.

[mss2012]

Excuse me, there is a file named moto-fastboot.exe. My bad.

[johnthehillbilly]

There should be "moto-fastboot" in the utility folder..... my mistake, I forgot to say moto- Fastboot :-)

[iamhugger]

"Suggestion" team viewer, if i were home i would!! Makes it simple, just an idea

Sent from my DROID RAZR using Tapatalk 2

[iamhugger]

he been at it for 13hrs, lol

Sent from my DROID RAZR using Tapatalk 2

[johnthehillbilly]

If you want ..... when I get home (unless someone else beats me to it) I can teamviewer in and try to help you out.... I will be home about 3:45 Eastern time and will be more than happy to try to help :-)

[mss2012]

Ok that sounds good, but I'm not familiar with team viewer. Is this some kind of interactive feature? All I'm trying to do is get this phone back to bone stock so I can update to JB and root. I've already factory reset and wiped cache and data. I could probably get away with just running the JB update. It just bugs me I can't get this bat file to run. I'll be here all day if necessary to get this figured out. Thank you for offering to help.

[johnthehillbilly]

Team viewer is a program that will allow remote access to your computer

You can get it here

Please Login or Register to see this Hidden Content

:-)

[iamhugger]

trust me, team viewer is a phone saver when YOU are out of options..

Sent from my DROID RAZR using Tapatalk 2

[johnthehillbilly]

trust me, team viewer is a phone saver when YOU are out of options..

Sent from my DROID RAZR using Tapatalk 2

Absolutely :-)