Hey everyone. Just going to say this in advance but I am a complete NOOB when it comes to phones so please be patient with me and my ignorance.
I have had my phone Motorola Droid Razr Maxx HD for about 6 years now. I have never had a real problem with it besides it freezing a few times where I would simply perform a soft restart by holding the volume down and power buttom. About a month ago my phone started poping up with random notifications/warning that said certain apps started working or were unresponsive. Most of these apps were background apps that came with the phone and I never use. Other apps would crash when I tried to use them the first time but would work the second time. I started to have problems running an app called Whatsapp. For those who don't know this is a free comunication app for texting and calling. I have succesfully used this app for about a year and a half. When I tried to make a call my phone would instantly restart and when I did manage to make or recieve a call it would restart uppon ending the call. Yesterday I ended a call and my phone restarted and never got past the adroid eye durring boot up. I was having problems with my phone shutting down in the cold weather so I simply set the phone ouside while it was stuck at the android eye. The tempurature outside was about -13°C, not enough to cause most electronics to stop working (about -25°C) but it did cause my phone to shut down and when I brought it back inside it worked. However, when I shut the phone off and then back on again it had the same problem. I then let the phone run in this stuck cycle until it died and then plugged it into a car charger while I drove for about 4 hours. The phone proceeded to boot up and stop at the adroid eye for a while and then shut off again. When I got home I plugged it into the wall where it flashed a system menue for about a second and then showed me the charging battery on the screen with a percentage of 7% after 4 hours of charging! This morning the phone was doing the same thing again but appeared to be charged.
I can get to the phones system menue by holding all 3 buttons untill the screen goes black and then leting off the power button until the system menue appears. I have tried the normal power up with no success, I have tried recovery with it just saying no command and a dead android figure with a red triangle and an ! on it, I have tried fastboot which takes me to another screen showing that my device is locked. I have not done a factory reset because I want to save photos from my phone if at all possible. If there is a way to remove the photos with the phone in this state then I can try a factory reset. The Boot options tab just restarts the phone and doesn't do anything.
I have read a few things on this forum and everything I see is about people flashing there phones or reinstalling software. I have no experience with this and am very hesitant to start manipulating and modifying software on my phone in the fear of bricking my phone as I have read is a possiblity. What can I do to fix this?
Thanks for the help.