Hello forum members, first off let me apologize about my choice of username, Britton Burton did not work appaerently when I registered for this site a good while ago.
Anyway, I have a problem here and I'm not sure what to do about it. I'll start by describing the symptoms the phone is exhibiting. First off the model of the phone is the Motorola XT926, and that's all it says about it on the back. The Operating System it uses, is unknown to me so I have no idea which utility or firmeware it supposed to use. The phone automatically cuts on by itself and will not cut off even if I hold the power button down for several minutes. It simply boots to the "M" logo and has Dual Core under it but stays at that screen indefiently. I can enter AP recovers mode by pressing all three buttons down until it goes black, then just hold the volumn buttons and a menu pops up. Out of the various options it shows at that screen only AP fast boot does anything, all the other options take me back to the same stuck moto screen. The only way it cuts off is if the battery completely dies. Has anyone ever expirenced this issue, and if so, is there anything i can do to recover from this nightmare?
I tried reading this site, and googling it over and over again, but there is no clear cut answer, just lots of topics similar to, but not exact to this one. So therefore those answers don't work in this particular situation.
I've rooted other motophones for my family before, but never had to restore the firmware on one. I've jailbroken an iPhone even and changed its firmware up one side and down the other, but these moto phones are a pain in the rear end to say the least.
What tools and software are approiate for the XT926? Are there any prewritten guides on this exact issue? If iso please link me to them as I am either inept or can not find them.
I tried using RSDlite to restore the orginal firmware (beginning to think this is not the approiate restore utility), and even other versions of the same "vanquish" firmware but they all failed and never get past the first flash operation. Even edited the XML file in the data folder and deleted the VAR lines as the guide I was using instructed. As far as I know the phone has never been rooted or modified until I tried to fix it, so the orginal or updated by OTA firmware, is still on it.
(Additional Info)
After writing this up I kept on searching for answers and I think I know what may have occured but I am still confused as to how to fix it. This phone was apparently in the process of being updated to the most recent update via the OTA update method. The person who brought it to me say the phone may have lost power during that update process. Does this effectivly brick it, or is there a way to restore the factory bootloader (its BIOS basically).
I think the reason I can not make it work is that I have been trying to flash it with a complete firmware, but the phones BIOS or bootloader is damaged, so no firmware can be loaded in the normal manner. It would also explain why the phone is stuck on the boot screen. I'll keep trying to find the answer on my own, but if anyone out there can point me in the right direction the please do so. This is wasting so much time.
If anyone has any answers or suggestions please feel free to enlighten me!