150 replies to this topic

[bigben]

Not sure what error message you're getting. The update looks at the preinstall directory. If you are like me and several others that had run safestrap, the files the OTA was checking were wrong. Prior to the copy paste, I had numerous other files beyond the few that were in the presinstall I posted. Just to be sure you understand, I had root installed but hidden by Voodoo OTA. I had completely uninstalled Safestrap.

You should probably make sure you don't have Safestrap installed before you yank out files it needs or you may have a brick on your hands. If you can get the update to take my advice is to be very careful in the future until we have a SBF to completely restore with in the event of nice looking brick.

[bigben]

I attempted as many did to update the new OTA. You can find it on this forum. I constantly got an error 7 after the install failed as the install looked at my Preinstall files. After any number of attempts, I used a standard Preinstall directory. I deleted the current Preinstalled, using Root Explorer I did a copy paste. Bingo, Bango, Bongo. Install Complete!!

Here is a link to a dropbox copy of the preinstall.

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I didn't realize that Dropbox has a limit on hits to a Public folder. The Dropbox police cut me off. So please use the megaupload link Sorry about that.

[MrFrankRazr]

Link to my XT912 /preinstall folder.

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[branshaw09]

Not sure what error message you're getting. The update looks at the preinstall directory. If you are like me and several others that had run safestrap, the files the OTA was checking were wrong. Prior to the copy paste, I had numerous other files beyond the few that were in the presinstall I posted. Just to be sure you understand, I had root installed but hidden by Voodoo OTA. I had completely uninstalled Safestrap.

You should probably make sure you don't have Safestrap installed before you yank out files it needs or you may have a brick on your hands. If you can get the update to take my advice is to be very careful in the future until we have a SBF to completely restore with in the event of nice looking brick.

thanks. So its ok that my preinstall and the .zip are different?

[Adam.]

You should delete the contents of your preinstall folder first, it contains files left over from safestrap

[branshaw09]

Will I need to change the permisssioms to my new preinstall to match the others on the root?reboot after before I try to update?

[thefuzz]

I can not create a folder in "preinstall" using root explorer, any suggestions?

[PillClinton]

I had a similar issue at first but it was because I had not removed safe strap completely so i would get the white triangle and a reboot. I also rebooted and reinstalled my recovery did my nandroid got back disabled safe strap then uninstall ed it then temp uprooted and accepted and downloaded the update work perfect then even rebooted right after. Use oat rootkeeper in the market for one click unroot and re root.

Thanks for the suggestion, I am good now though after following Nitro's procedure from

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. Thanks to

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for making this possible! If anyone is still struggling to install the OTA, please read that thread.

[Rockingout92]

I can not create a folder in "preinstall" using root explorer, any suggestions?

Try using es file explorer. go in settings, enable root permissions and mount system as r/w. you should be able to create the folder.

[thefuzz]

I can not create a folder in "preinstall" using root explorer, any suggestions?

Nevermind, I altered/moved folder etc using ROM Toolbox, worked much better and easier!!!!

Then, I installed forever root, rebooted, installed the stock ROM in OP, then, was prompted to download the update, I did, it installed on its own, and voila, I'm done!!!

Now, what do I do? Can I go back and install safestrap and go back on my safe side and install RazrX?

[thefuzz]

OOPS!!! I'm not rooted any more!!! The Forever Root did not work!!! What now???

[beyondlife]

Thanks nitro, worked flawlessly. Unfroze all my apps and the OTA wouldn't apply. I had used Safestrap so I added the KnowYourDevice directory back using the zip in the original post. I didn't even have to remove my safe system ROM.

[thefuzz]

OOPS!!! I'm not rooted any more!!! The Forever Root did not work!!! What now???

So, not sure what happened, but, I still see superuser on my phone and razr bootstrap recovery. I'm thinking I need to go into stock recovery and do a full wipe/factory reset and see if I can get rid of superuser.apk. I tried the one step root using Zerg's and it fails because it says Superuser.apk is already installed.

[bigben]

I would suggest that you make sure you've uninstalled Safestrap then I suggest you look at the steps I posted in Post #13.

Best of Luck

[branshaw09]

Thank you for all of your help but i still am getting install error. Did i need to change permisions after placing the new preinstall on the root? I took a look aat my wifes razr that is unrooted and there are no files in her preinstall folder. Thoughts?

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[bigben]

Yep. That's were I looked to get the untouched preinstall - my wife's untouched Razr (only rooted).

Have you already installed a clean copy of Nitro's ROM?

The error 7 is the same thing I was getting the reference .apk was different but it is still the new system looking for a clean files. I rooted my wife's Razr then used the Voodoo OTA keeper to hide it. Worked like a champ - first time.

[branshaw09]

Yep. That's were I looked to get the untouched preinstall - my wife's untouched Razr (only rooted).

Gotcha... but my wife's has nothing in it. SO I would assume it would be safe for me to wipe that folder as well.

[Natethefriednlyitguy]

So I have had an interesting past 36 hours... with my Droid Razr... My 3G or 4G would not come back on to save my life... good thing my life didnt depend on it in those 36 hours... lol

the original software that came on the phone had some major issues... (Version .744)
I have now successfully updated to the newest software (Version .748)

It took 5 hours this morning(4 of which I was trying by myself following online guides and tutorials + 1 hour with Tech Support *Verizon) Turns out the "Specialist" knew less than I did... and was of no help... I ended up figuring it out on my own while I had them on the phone with me...
I am now restoring all of my data back to the phone, (Contacts, SMS's, Call Logs, Apps, ...)

I am much happier now that I was able to finally get the update to successfully get applied to my phone!

What I did to get the update to work...

Before I did anything else I brought the phone back to complete stock... using a nandroid backup I had to just before I changed anything on the phone... and when I say everything.... the whole reason it took me 5 hours... was the reason it wasnt working was because what i thought was 100% stock or stock enough was everything was stock, except my LCD density was set to 210 instead of the default 240... which resulted in a Error Code 7 every time i did it... when i actually took the time to read the error code more closely... I discovered it was saying something was wrong with my build.prop which hinted to me it didnt like the lcd density i had set it to,... So I fixed that, rebooted back into Moto Recovery, and tried again... and voila! it worked!!!

I followed this guide here...

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I used this file to replace the current /preinstall directory

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then i used this guide to get the update to take.

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[MrFrankRazr]

@
Natethefriednlyitguy


I used this file to replace the current /preinstall directory

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Glad my /preinstall folder helped you!

[simon_lefisch]

so i uninstalled safestrap, installed CWR, wiped data/cache/dalvik, applied .784 update which failed cuz i needed the preinstall files. went to market to go dl root explorer and nothing downloads. market doesnt even update, its the old market look. cant dl anything from market. any ideas why?